Amplified work
Amplification is not adding AI everywhere: improve one task without losing judgment or accountability.
Go deeperSee shared work
Key points
- Start from a concrete outcome.
- Keep a manual path.
- Application
- Select a workflow with owner, reviewer, and bounded consequence.
- Check your understanding
- Which workflow has an owner and evidence?
- Short practice
- Record workflow, roles, and boundary.
- Keep this idea
- Real work governs the tool.
- Connect to the next resource
- Take approved scope into the shared map.
From effort to design
Before accelerating, draw the current sequence and define a useful improvement signal.
Go deeperSee shared work
Key points
- Separate activity from outcome.
- Design before optimizing.
- Application
- Map request, handoffs, decision, and delivery.
- Check your understanding
- Which signal protects quality beyond speed?
- Short practice
- Draw a light SIPOC.
- Keep this idea
- Speed without a standard only moves friction.
- Connect to the next resource
- Observe friction across roles.
Protect your attention
Record interruptions, waiting, and rework as facts; do not assign unchecked causes.
Go deeperSee shared work
Key points
- Observe moments, not labels.
- Separate signal from explanation.
- Application
- Record waiting, rework, and dependencies.
- Check your understanding
- What did the team observe, and what remains open?
- Short practice
- Capture three frictions without blame.
- Keep this idea
- Visible friction can be redesigned.
- Connect to the next resource
- Turn findings into criteria.
Intention before intensity
Write purpose, recipient, and definition of done before requesting a draft.
Go deeperSee shared work
Key points
- State the reason.
- Set acceptance criteria.
- Application
- Align outcome, user, rights, and done.
- Check your understanding
- Who may reject the output?
- Short practice
- Write criteria and veto right.
- Keep this idea
- Intention governs assistance.
- Connect to the next resource
- Classify steps, data, and permissions.
Rethink manual friction
Classify each step as human judgment, assisted preparation, or manual work worth redesigning.
Go deeperDesign with governance
Key points
- Do not automate by reflex.
- Prioritize repeated friction.
- Application
- Classify steps by judgment, assistance, data, and risk.
- Check your understanding
- What retains human accountability?
- Short practice
- Reclassify one step with permissions.
- Keep this idea
- Redesign one decision at a time.
- Connect to the next resource
- Take it into the Mini-SOP.
Define the standard
A standard states inputs, steps, sources, review, output, exceptions, and when to stop.
Go deeperDesign with governance
Key points
- Criteria must be checkable.
- Boundaries belong in the procedure.
- Application
- Draft a Mini-SOP with owner, reviewer, and exceptions.
- Check your understanding
- Which data or right requires stopping?
- Short practice
- Complete roles, inputs, and escalation.
- Keep this idea
- Explicit work can be tested with control.
- Connect to the next resource
- Submit to both roles.
Mandatory human review
Place human review before a relevant decision, delivery, or effect.
Go deeperDesign with governance
Key points
- Review is not blind approval.
- A person remains accountable.
- Application
- Assign gates before relevant effects.
- Check your understanding
- Who reviews before approval?
- Short practice
- Add gate, evidence, and possible decision.
- Keep this idea
- Control happens before the consequence.
- Connect to the next resource
- Close accountability gaps.
The human–AI pair
Keep direction and decisions human; use AI to explore, organize, and prepare.
Go deeperDesign with governance
Key points
- Split contributions clearly.
- Do not confuse fluency with validity.
- Application
- Build a light human–AI RACI.
- Check your understanding
- Does the split prevent gaps?
- Short practice
- Assign RACI to five decisions.
- Keep this idea
- Visible roles improve collaboration.
- Connect to the next resource
- Record failure and continuity.
What each party contributes
Document contributions, foreseeable failures, and recovery without depending on AI.
Go deeperTest and adopt
Key points
- Include a recovery path.
- Keep an operable alternative.
- Application
- Document failure, escalation, and continuity without AI.
- Check your understanding
- How does the team operate during failure?
- Short practice
- Rehearse a failure and escalation.
- Keep this idea
- A robust workflow explains how to stop safely and recover from failure.
- Connect to the next resource
- Add contingencies to the pilot.
Orchestrate without surrendering judgment
Orchestrate request, draft, comparison, correction, and human approval.
Go deeperTest and adopt
Key points
- Every step leaves evidence.
- Approval has an owner.
- Application
- Pilot with separate owner and reviewer.
- Check your understanding
- Does the log link evidence and approval?
- Short practice
- Run one low-risk case.
- Keep this idea
- Coordination makes decisions traceable.
- Connect to the next resource
- Take decisions into the PASA gate.
The PASA cycle
Apply PASA: plan, accelerate a bounded task, systematize what was tested, and amplify what is stable.
Go deeperTest and adopt
Key points
- Do not jump from experiment to scale.
- Version tested work.
- Application
- Place it in PASA and gate each advance.
- Check your understanding
- What prevents expanding an unstable pilot?
- Short practice
- Record stage, gate, and decision.
- Keep this idea
- Amplification follows the test.
- Connect to the next resource
- Run the AAR with owners.
Become the standard
Close with an AAR, record exceptions, and test the version in another case.
Go deeperTest and adopt
Key points
- Compare expectation and result.
- Change only what evidence supports.
- Application
- Transfer the version to another person.
- Check your understanding
- Can they run and escalate exceptions?
- Short practice
- Run the AAR with the recipient.
- Keep this idea
- Transfer requires another check.
- Connect to the next resource
- Adopt only the transferable version.