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Module 03 · Amplified work

Accessible guide: amplified work

Align owners, controls, and AI use so the team can deliver repeatably without weakening professional judgment.

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For teams

Turn expert practice into a shared way of working.

When the method lives with one person, handoffs vary, review arrives late, and AI amplifies inconsistency.

What you will gain

The team will leave with a common Mini-SOP, review points, accountable owners, and evidence from a bounded pilot.

How to proceed

Select a workflow, observe variants, agree on the standard, co-design the Mini-SOP, and run a pilot with a human owner.

What to verify

A Mini-SOP with roles, inputs, steps, criteria, approvals, exceptions, and a team-pilot record.

Accessible HTML guide

Moments

Follow the content moment by moment. This guide accompanies the PDF; it does not replace its content or design.

Moments
12
Core route
Duration not declared
Moments01 / 12

01 · See shared work

Observe a workflow with owner and reviewer before redesigning.

02 · Design with governance

Add sources, rights, roles, and exceptions to the Mini-SOP.

03 · Test and adopt

Pilot, run the AAR, and decide on bounded adoption.

Moment 0101 / 12

Amplified work

Amplification is not adding AI everywhere: improve one task without losing judgment or accountability.

Go deeperSee shared work

Key points

  • Start from a concrete outcome.
  • Keep a manual path.
Application
Select a workflow with owner, reviewer, and bounded consequence.
Check your understanding
Which workflow has an owner and evidence?
Short practice
Record workflow, roles, and boundary.
Keep this idea
Real work governs the tool.
Connect to the next resource
Take approved scope into the shared map.
Amplified workPage 1
Moment 0202 / 12

From effort to design

Before accelerating, draw the current sequence and define a useful improvement signal.

Go deeperSee shared work

Key points

  • Separate activity from outcome.
  • Design before optimizing.
Application
Map request, handoffs, decision, and delivery.
Check your understanding
Which signal protects quality beyond speed?
Short practice
Draw a light SIPOC.
Keep this idea
Speed without a standard only moves friction.
Connect to the next resource
Observe friction across roles.
Amplified workPage 2
Moment 0303 / 12

Protect your attention

Record interruptions, waiting, and rework as facts; do not assign unchecked causes.

Go deeperSee shared work

Key points

  • Observe moments, not labels.
  • Separate signal from explanation.
Application
Record waiting, rework, and dependencies.
Check your understanding
What did the team observe, and what remains open?
Short practice
Capture three frictions without blame.
Keep this idea
Visible friction can be redesigned.
Connect to the next resource
Turn findings into criteria.
Amplified workPage 3
Moment 0404 / 12

Intention before intensity

Write purpose, recipient, and definition of done before requesting a draft.

Go deeperSee shared work

Key points

  • State the reason.
  • Set acceptance criteria.
Application
Align outcome, user, rights, and done.
Check your understanding
Who may reject the output?
Short practice
Write criteria and veto right.
Keep this idea
Intention governs assistance.
Connect to the next resource
Classify steps, data, and permissions.
Amplified workPage 4
Moment 0505 / 12

Rethink manual friction

Classify each step as human judgment, assisted preparation, or manual work worth redesigning.

Go deeperDesign with governance

Key points

  • Do not automate by reflex.
  • Prioritize repeated friction.
Application
Classify steps by judgment, assistance, data, and risk.
Check your understanding
What retains human accountability?
Short practice
Reclassify one step with permissions.
Keep this idea
Redesign one decision at a time.
Connect to the next resource
Take it into the Mini-SOP.
Amplified workPage 5
Moment 0606 / 12

Define the standard

A standard states inputs, steps, sources, review, output, exceptions, and when to stop.

Go deeperDesign with governance

Key points

  • Criteria must be checkable.
  • Boundaries belong in the procedure.
Application
Draft a Mini-SOP with owner, reviewer, and exceptions.
Check your understanding
Which data or right requires stopping?
Short practice
Complete roles, inputs, and escalation.
Keep this idea
Explicit work can be tested with control.
Connect to the next resource
Submit to both roles.
Amplified workPage 6
Moment 0707 / 12

Mandatory human review

Place human review before a relevant decision, delivery, or effect.

Go deeperDesign with governance

Key points

  • Review is not blind approval.
  • A person remains accountable.
Application
Assign gates before relevant effects.
Check your understanding
Who reviews before approval?
Short practice
Add gate, evidence, and possible decision.
Keep this idea
Control happens before the consequence.
Connect to the next resource
Close accountability gaps.
Amplified workPage 7
Moment 0808 / 12

The human–AI pair

Keep direction and decisions human; use AI to explore, organize, and prepare.

Go deeperDesign with governance

Key points

  • Split contributions clearly.
  • Do not confuse fluency with validity.
Application
Build a light human–AI RACI.
Check your understanding
Does the split prevent gaps?
Short practice
Assign RACI to five decisions.
Keep this idea
Visible roles improve collaboration.
Connect to the next resource
Record failure and continuity.
Amplified workPage 8
Moment 0909 / 12

What each party contributes

Document contributions, foreseeable failures, and recovery without depending on AI.

Go deeperTest and adopt

Key points

  • Include a recovery path.
  • Keep an operable alternative.
Application
Document failure, escalation, and continuity without AI.
Check your understanding
How does the team operate during failure?
Short practice
Rehearse a failure and escalation.
Keep this idea
A robust workflow explains how to stop safely and recover from failure.
Connect to the next resource
Add contingencies to the pilot.
Amplified workPage 9
Moment 1010 / 12

Orchestrate without surrendering judgment

Orchestrate request, draft, comparison, correction, and human approval.

Go deeperTest and adopt

Key points

  • Every step leaves evidence.
  • Approval has an owner.
Application
Pilot with separate owner and reviewer.
Check your understanding
Does the log link evidence and approval?
Short practice
Run one low-risk case.
Keep this idea
Coordination makes decisions traceable.
Connect to the next resource
Take decisions into the PASA gate.
Amplified workPage 10
Moment 1111 / 12

The PASA cycle

Apply PASA: plan, accelerate a bounded task, systematize what was tested, and amplify what is stable.

Go deeperTest and adopt

Key points

  • Do not jump from experiment to scale.
  • Version tested work.
Application
Place it in PASA and gate each advance.
Check your understanding
What prevents expanding an unstable pilot?
Short practice
Record stage, gate, and decision.
Keep this idea
Amplification follows the test.
Connect to the next resource
Run the AAR with owners.
Amplified workPage 11
Moment 1212 / 12

Become the standard

Close with an AAR, record exceptions, and test the version in another case.

Go deeperTest and adopt

Key points

  • Compare expectation and result.
  • Change only what evidence supports.
Application
Transfer the version to another person.
Check your understanding
Can they run and escalate exceptions?
Short practice
Run the AAR with the recipient.
Keep this idea
Transfer requires another check.
Connect to the next resource
Adopt only the transferable version.
Amplified workPage 12
Next step

Workbook

Continue with the next resource in the journey.

Masterclass → Workbook